FAQ

The most frequently asked question is, "Why can't I log in?"  

The answer is most likely that you have forgotten your email address, or are spelling it differently the second time around. (googlemail is a particular problem--your.name@googlemail.com will be be considered a different email address to your.name@gmail.com, even though Google might treat them as the same).

We will always provide you with a technical support back up service.  So if you have difficulties, please email tech_support@ask-the-therapist.com.  We are not currently earning money from the site.  So we cannot give you out of hours support--but we expect that to come. 

 

We will be adding other questions, and our responses, as they come up